erek41 Platform Privacy Notice and Data Protection

Digital payment adoption across Southeast Asia has grown steadily, with users in major cities like Jakarta, Surabaya, and Bandung increasingly relying on wallets and bank transfers for online transactions. This page describes what we collect when you use erek41 and how we keep that data protected throughout your account lifecycle—from initial verification through deposits, withdrawals, and your game sessions.

We at erek41 take data security seriously. When you open an account, verify your identity, fund your balance through DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, and play on our platform, we collect specific information. This policy explains what we collect, why we collect it, who has access to it, and what rights you have over your data. We do not sell your information to third parties, and we do not use your game activity for marketing without your permission.

All personal data on erek41 is handled under encryption. Our servers may be located outside your jurisdiction, but your data is protected by the same security standards regardless of physical location. Read this policy fully to understand how erek41 protects your privacy.

What Data We Collect on erek41

When you create an erek41 account, we collect your full legal name, date of birth, government-issued ID number (KTP or equivalent), email address, and mobile phone number. This information is required for identity verification (KYC—Know Your Customer) and is a regulatory requirement in supported jurisdictions. We also collect your password, which we hash and never store in plaintext.

During your sessions on erek41, we collect technical data: your device type (Android or iOS), browser version, IP address, and approximate geographic location (city-level, not street-level). We record login timestamps, session duration, and whether you logged in from a new device. This technical data helps us detect unusual account activity and prevent fraud.

Your game activity is logged: which games you played, how long you played, your stakes, your session outcomes. This data is used to resolve disputes and to comply with regulatory reporting obligations. We do not use this information to alter game mechanics based on your profile.

How We Use Your Data

We use your verified identity for account security and fraud prevention. If your account shows unusual activity—multiple logins from different countries within minutes, withdrawal requests that deviate sharply from your normal patterns—we flag the account and may ask you to verify additional information before processing the request.

We use transaction history and game activity to respond to account disputes. If you report an issue—a game outcome you believe was incorrect, a withdrawal that did not arrive—we retrieve your session logs to investigate. We also use this data to comply with anti-money-laundering (AML) regulations and to file mandatory regulatory reports in jurisdictions where we operate.

We may use your email address and phone number to send you account notifications: deposit confirmations, withdrawal approvals, login alerts, and maintenance notices. You control which notifications you receive through your Account Settings. You can disable promotional messages and keep only critical alerts, or disable all notifications entirely.

Third-Party Processors and Data Sharing

We share minimal data with third parties, and only as required. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet operators, and banking partners) receive your transaction details. Hosting providers who store our database servers receive encrypted data—they cannot read it. Compliance auditors and regulatory authorities may request access to account records during an investigation; we comply with legal demands and notify you unless prohibited by law.

We do not sell your data to marketers, analytics firms, or any commercial third party. We do not use your game history to train machine-learning models. We do not share your contact information with other gaming or sportsbook platforms.

Data Storage and Security

Your data is stored in encrypted database servers. All communication between your mobile phone (or browser) and our servers uses TLS 1.2 encryption. Your password is hashed with a one-way algorithm—even our staff cannot read it. If you forget your password, you reset it yourself via an email link or SMS code; we do not store plaintext passwords and cannot retrieve your old one.

Our servers may be hosted in data centres outside your jurisdiction (e.g., in Singapore or another regional hub). These data centres are physically secured and regularly audited. Encryption and access controls remain in place regardless of server location.

Cookies and Tracking

We use session cookies to keep you logged in and to store your app preferences (language, notification settings, game favorites). These cookies expire when you close your browser or log out. We do not use cookies to track you across the internet or to build a profile for third-party advertisers. You can disable cookies in your browser settings, but doing so may affect erek41 functionality.

Your Rights and Data Retention

You have the right to request access to all data we hold about you. Contact our support team through the Help section in the erek41 app with your account email, and we will send you a copy of your personal data within 14 days. You have the right to request correction of inaccurate information (e.g., a misspelled name) and to request deletion of your account and associated data.

We retain account data for seven years after account closure or final transaction, as required by anti-money-laundering and accounting regulations. After seven years, data is purged from active systems and archived in encrypted long-term storage inaccessible to regular staff. If you request early deletion before the seven-year window, we will evaluate the request based on applicable law and the regulatory environment of your jurisdiction.

If you believe your data has been misused or that erek41 has violated this policy, you can lodge a complaint with the data protection authority in your jurisdiction. We will cooperate with any official investigation.

Policy Changes

We may update this privacy policy to reflect changes in regulation or our practices. Material changes will be announced via email and push notification. Your continued use of erek41 after a policy update indicates acceptance of the revised terms. If you do not accept a change, you can request account closure and withdraw your balance without penalty.

Contact erek41

If you have questions about how erek41 handles your data, how to access or delete your information, or if you believe this policy has been violated, contact our support team through the Help section in the app or via email. Provide your account email address, describe your request clearly, and we will respond within five business days.

We at erek41 are committed to transparent data handling. Your privacy is not a secondary concern—it is foundational to how we operate. Every deposit, withdrawal, and game session is logged securely, and your information is protected with the same encryption standards used by banking institutions.